Question 1

What are the requirements for me to attend daycare?

Accepted Answer

You must be up to date on the following vaccines: Rabies, Bordetella, and DHLPP (Distemper/Parvo). Your parents will fill out a basic questionnaire and waiver to help us learn more about you and release you to play. We like for our guests to be spayed or neutered if over 6 months of age, but if you aren’t, that’s okay; your parents just need to let us know that you are unaltered, and we will make sure that you only play with other dogs of your same sex, or that are altered. Our kennel staff will also spend some time with you outside to evaluate your temperament prior to adding you into a playgroup. This will help us get an idea of what type of buddies you will have the most fun with. We group dogs based on size, age and energy level.

Question 2

Should I come visit before my first day of daycare?

Accepted Answer

It is not necessary to come in prior to your first visit with us. However, if you would like to come in prior to being dropped off for the first time, you are more than welcome to come with your parents if they come for a tour or to fill out paperwork. We offer a complimentary day of daycare for all first time clients; this acts as a day for you to get settled in, meet the staff, and allows us to get to know you and find the best group of buddies to suit your needs. At the end of this first day, we will give your parent a full report on how your first day went.

Question 3

What will I do at daycare?

Accepted Answer

When you come for daycare, you will get lots of play time with your dog friends and our kennel staff. We utilize both indoor and outdoor play areas to make sure that you are comfortable regardless of the weather. Some of our favorite daycare activities include pool time (seasonally) and the special events we have throughout the year. If you come for daycare and prefer not to play with other dogs, you will still get to enjoy outside time and will spend time with our kennel staff.

Question 4

Can my parent check in on me?

Accepted Answer

Of course! We know that your parents may be nervous leaving you, so they are more than welcome to call us and get a report from the kennel manager. You can also reach us via Facebook messenger, or by sending us an email.

Question 5

Do I need to make a reservation for daycare?

Accepted Answer

No. Our daycare is considered a walk-in service, so your parents can bring you down to play anytime you decide you want to see your buddies. We offer full and half days of daycare (see our Daycare section for hours and pricing). Your parents just need to drop off and pick up during our business hours, which are Monday-Friday 7am-6pm, and Saturday 9am-5pm.

Question 6

Should my parents bring lunch for me when I come to daycare?

Accepted Answer

Your parents are welcome to send lunch for you to eat if you are used to eating lunch at home. If you don’t typically eat mid-day, then lunch is not necessary. We will not feed you during daycare unless your parent brings you lunch, or specifically asks for us to provide you with an “in-house” feeding for lunch, which is $2.50.

Question 7

Should I eat before coming to daycare?

Accepted Answer

If your parent feeds you in the morning, make sure you give your stomach plenty of time to digest. You need at least 1 hour of rest before you begin playing to prevent the risk of bloating.

Question 8

Will I get to take a nap and rest at daycare?

Accepted Answer

We are more than happy to accommodate your needs. If you need extra down time, or if your parents bring lunch for you, we will make sure that you have an hour to eat and rest during your busy day of play.

Question 9

Will I get dirty at daycare?

Accepted Answer

Our staff makes all efforts to send each guest home in clean condition; however, parents must understand that they are sending their pet to a daycare where they do play and run around outside and with other dogs. Pets may leave smelling like outside, or get dirty playing outside or in their playgroup. If your pet gets extremely dirty during their playtime, we will clean up your pet before they go home. Giving our staff an expected departure time helps us ensure that your pet is cleaned up and ready to go home when you arrive.

a true cageless experience

Frequently Asked Questions

Boarding FAQs

When can I be dropped off and picked up?

Do I get to participate in daycare and play with other dogs while I'm boarding?

What do I need to bring when I’m staying overnight?

Are you able to give me my medicine?

How do I make a boarding reservation?

What if I get dirty while boarding?

Daycare FAQs

What are the requirements for me to attend daycare?

Should I come visit before my first day of daycare?

What will I do at daycare?

Can my parent check in on me?

Do I need to make a reservation for daycare?

Should my parents bring lunch for me when I come to daycare?

Should I eat before coming to daycare?

Will I get to take a nap and rest at daycare?

Will I get dirty at daycare?

Grooming FAQs

How do I make a grooming appointment?

What do I need to make a grooming appointment?

What if I don't like being groomed and give the groomer a hard time?

Will I be able to be groomed if I need some sort of relaxation medication?

Can I play with other dogs while I'm waiting to be groomed?

What if my parents aren't happy with my haircut?

Yard Maintenance Program FAQs

How much do yard maintenance services cost?

Do I need to be home for the services to be completed?

What can I expect from a yard maintenance service?

Can my dog be outside during yard maintenance services?

What if I need to reschedule, update contact information, or am relocating?

How are service dates determined?

Does the size of my dog or my yard affect the price?

What if I need to skip a week, or change my service day?

How does the weather affect my service?

What else do I need to do to ensure my services can be completed?

a true cageless experience